It is the right question to ask, why would you choose us over the many other hosting companies? We have a few reasons here:
We want to get to know our customers, we talk to them like real people who need a real explanation. We are also constantly striving to get feedback from our customers to continually improve our service. The result? Excellent testimonials, happy customers.
We want to get to know our customers, so why don’t you get to know us. Why not drop us a line, even if it’s just to say hello, via the Support Helpdesk.
A robust data centre, excellent uptime records, and quick response from our support staff via the ticket system all build together to form a company on whom you can rely to ensure your website will be online.
Should anything go wrong, or if you need any assistance, we are always here for you. A huge vault of information is available at your fingertips with the Support Database, providing you with answers to the most commonly asked questions about email and web hostingwe receive . However, if you require specific assistance, our support staff, available via the ticket system, are fast and friendly, responding usually within the hour (maximum 24hrs, unless under extraordinary circumstances), and we'll support you until your issue is resolved.
With guaranteed free setup, and superb support, simple and low cost hosting options and domain names, Invisional Hosting represents excellent value. The longer you stay with us, the cheaper it is to stay with us as we love to reward our customers for their continued loyalty, which is why we have kept 95% of our customers since day one.
Most of products and services come with Free Setup. We believe in total honesty over our pricing - so if there are any setup fees, everything is included in the price shown at checkout.
Not happy with our service? Can't get going with the product? We'd love to support you making things right, but if you are unhappy then we offer a no-fuss money-back guarantee. Please note that this excludes the cost of any domain names you have purchased, which you will still own.
No contracts to sign and no minimum terms, simply contact the Support Helpdesk if you wish to cancel your account. Please note that pro-rata refunds are not given for yearly hosting accounts that are cancelled part-way through the year.
The price at which you sign up is the price you pay for the duration of your account with Invisional Hosting - we guarantee you will never pay any more. Please note: If you bought a package during a special promotion, during the renewal you will only pay the maximum price shown on the website for that product when the order was fulfilled. This guarantee also excludes domain renewals which are subject to our suppliers' pricing.
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