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We are a charity, can we receive a discount? Article rated 3.0/5.0
We review every request on a case-by-case basis. Please do contact us via the Support Helpdesk to discuss this.
Why do you not have telephone support? Article rated 3.0/5.0
To keep costs down and to allow us to give the best support possible, we do not offer telephone support. We believe that through the telephone can put our technical team under pressure to try and r...
How long does it take for my account to be set up? Article rated 3.0/5.0
Your customer account, and any hosting which you may purchase will be created automatically after payment. Domains and Add-ons will be purchased and will be ready to use within a couple of hours. H...
How does your Price Guarantee work? Article rated 3.0/5.0
Our Price Guarantee is that once a hosting package is bought from Invisional Hosting, you shall never experience a price rise for the lifetime of your package. Therefore if you purchased a hosting ...
When I click on renew services, it shows my contact details. Article rated 3.0/5.0
If this happens to you when you click on "renew services" in the Customer Centre, please contact us directly. This will be due to the format of your phone numbers, as the system only work...
 

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