» Quick update
We’ve been pretty quiet on the blog updates recently, but that doesn’t mean we haven’t been extremely busy behind the scenes!
The Questionnaire results which our customers gave us last month have been compiled together, and we are working through every single comment and trying to implement them the best we can. This may take a while, but hoping everything will be done in a couple of weeks time. Stay tuned!
Written by peter, April 21st, 2008
» The Big Rice Fund
Whilst checking up on our customers websites one of them really caught my eye.
One of our latest customers is a charity which aims to help put an end to world hunger. The goal seems hard, but the effort involved is very simple. Just a quick download of the programme onto your machine, which counts your key presses and adds up the amount of rice you are giving. You will also seem to be able to donate through the website soon, and sounds like a brilliant idea. Definitely has gotten my support and will be supporting them throughout.
The website link is www.bigricefund.org.uk and is worth a quick visit. Although not finished, I’d assume it’ll be up and running soon*
*Note: I am in no affiliation with the website other than we host it, so our information may be incorrect. If you’d like to correct this info, just contact us via our support helpdesk!
Written by peter, March 27th, 2008
» Hosting CP v2.0
Here at Invisional, we are proud to announce the newest version of our Hosting Control Panel.
Managing your web hosting account is simplicity itself using Invisional Hosting’s eXtend control panel. eXtend is a Web-based environment that puts you in control of your web hosting account and all the features that are included in it.
Developed by our own team, eXtend 2.0 builds on our already popular control panel. Using the latest Internet technologies we have streamlined eXtend to make it work for you. eXtend 2.0 is easy to use and lets you manage your files, install CGI scripts, create databases, configure your email and more.
New Features Include:
- The all new look makes it easier to find the tools you need.
- You can drag, drop and collapse panels to make eXtend work for you.
- New file manager uses the latest technology and provides super-fast web based file upload.
- Bandwidth statistics lets you see how much bandwidth you use each day and month.
- Website Redirects let you forward your website to another website.
- Three scheduled tasks per account rather than one.
Updated CGI Scripts:
- Joomla 1.0 and 1.5 - You choose the version you want.
- phpBB 2 and 3 - You choose the version you want.
New CGI Scripts:
- php Coin - online billing system ideal for web hosting Resellers.
- TraceWatch - Real time web stats and traffic analysis lets you keep track of the visitors to your website.
- Typo3 - Content management system for enterprise purposes on the web and in intranets.
- Crafty Syntax Live Help - Offer live chat on your website so customers can contact your sales and support team.
- osTicket - Widely-used open source support ticket system.
- dotProject - Web-based project management application, designed to provide project layout and control functions.
Be sure to try out the Demo of the new CP or simply log in with your existing account information at http://hcp.invisional.co.uk/
Happy hosting!
Tom
Written by tom, March 18th, 2008
» Questionnaire
Calling all existing customers - we have released a questionnaire and would be grateful if you could spend a couple of minutes of your time answering this. Please check your email inbox for the email of details.
Our Questionnaire gives us the opportunity to find out exactly what you think about our service, and gives you the chance to tell us exactly what you love, like and hate about us! This helps us provide a service tuned exactly to your needs.
We are currently writing a Questionnaire suitable for potential customers and will be available on our website homepage soon.
Written by peter, March 12th, 2008
» My “vacation”
This weekend I decided to take a trip up along the east coast mainline to Newcastle. An utterly beautiful city with fantastic architecture (my 2nd favourite place after Bath so far).
Whilst travelling, it was nice to pass places where some of our main customers are from - Stopping at Doncaster Station, with one of our customers based at Station Road. Unfortunately i was unable to get off and come face to face with this customer, but it was nice to know i was only a few metres away from them! Newcastle, Darlington and surroundings are also a large majority of our customer base. I have seen a fair few videos on a couple of our customers sites involving places where i walked through on saturday.
The main reason was purely to see one of my long friends, and to go to a concert at the sage at Gateshead (another amazing building). What I forgot about the north is the people. The majority are cheerful, and talkative and really put a smile on your face. Customer service really feels like number one up there. Much different to the usual beings of the south, and makes you wonder why we don’t always get such fantastic customer service everywhere we go.
This is where Invisional Hosting pride ourselves in. We try and get to know our customers inside out and what they want from us. We endeavour to talk to all our customers, either through support or for a simple talk. We keep things simple and effective, hoping to keep a smile on your face. If only the majority of businesses did that..
Written by peter, March 3rd, 2008
» Special offer on .info
As per usual, we’ve been very busy at Invisional Hosting.. and have managed to negotiate these fantastic low prices on .info domains - available until further notice!
Get yourself a .info domain for only £1.50/year, or £7/two years. These handy domains can be for anything.. information about yourself, to where you live etc - and really can be used for anything.
So, if you’re on a tight budget or have an information website which you want to host - an .info domain is definitely worth considering.
View Domain Pricing or Order Your Domain Now!
Written by peter, February 24th, 2008
» Introducing: the Ultimate Package
Our popular Unlimited package has had a bit of a makeover. It went under the knife, and has been reborn as the Ultimate Package. A brilliant product with even better value for money…it’s just £6/month or £60/year! Are we mad? Quite possibly!
This package provides you with pretty much everything you’ll ever need… Unlimited webspace, bandwidth/transfer and Email Items (mailboxes, forwarders, autoresponders etc). It also comes with tonnes of FTP accounts, subdomains and MySQL Databases.
You won’t need to worry webspace and bandwidth limits ever again with the Ultimate Package from Invisional.
Ultimate is perfect for any website; blogs, forums, ecommerce sites - it’s covered with Ultimate. The unlimited webspace and bandwidth gives you that piece of mind - never pay extra for excess bandwidth ever again.
Click to find out more about the Ultimate Package from Invisional Hosting.
or Order yours Now! It’s just £6 per month, or £60 for a whole year!
Happy Hosting!
Tom
Written by tom, February 22nd, 2008
» Referrals
We do get many referrals with Invisional Hosting, either because people are proud of our superb service with 100% uptime, that we offer fantastic support (well, I’d like to think we do - the response from customers is always positive), or due to us building a relationship with our customers, but many decide not to take advantage of our referral scheme.
We like rewarding our customers for their loyalty, after all - if they gain us new orders, we gain money, to invest in new technology for our service…it’s a win-win situation. If we receive a new client who has been referred, we give the referral an automatic 5% discount off any future products bought by them - this gets taken away automatically so no need for coupons or vouchers. Everytime a customer is referred by this person, their discount gains by 5%. Best thing about our scheme is that it lasts forever, and covers all products ordered - doesn’t matter if they purchase now with only one product or in 5 years time and 10 products - they’ll receive that discount. Bargain value!
As I love side notes - the “unlimited package” is getting a makeover this week. Stay tuned for an update, soon.
Written by peter, February 18th, 2008
» Websites..
Inbetween answering support tickets and playing Rollercoaster Tycoon 3 (of which I am quite a big fan of), I quite enjoy looking around our customers websites. We do host a range of different sites from internet communities to web designers, christian bookshops to garden centres. All of which truly fascinate me, the different designs and the content on them.
One of my favourite sites at the moment is deeteetee.co.uk, which talks about free-to-air television and whats on the news about the channels and so forth - an extremely handy site for myself, and a great read.
Tomorrow I am out, so may take a while to gain a response if you send a support ticket. Don’t worry though - Tom will be covering, and I’ll be checking up tomorrow evening. I class it as a well deserved break from the past couple of busy weeks ;).
And as a side note - for the people who use our online webmail, we have a new one coming into action in the next few weeks which is much more powerful than the previous one, giving you a look and feel that is more like a Windows mail client. This software will also support IMAP accounts as well.
Have a great weekend!
Written by peter, February 15th, 2008
» Introductions…
Right, to introduce Tom!
Tom has spent a while setting up our brand new blog.
For the people who don’t know, Tom is our main technical monkey. He knows our servers and hosting platform inside out, and if you need technical support - he’s your man! Tom’s mainly behind the scenes and you might not hear much from him, usually because he’s slaving away making our service better value for money and adding more features…he definitely knows what he’s doing!
Thanks for my introduction, Tom… very nice…
More soon, people…
Happy Hosting!
Written by peter, February 13th, 2008
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